Defining coaching and the role of a coach
Distinguishing coaching from other approaches to human development
The Theory of Coaching
The Coaching Process
Ethics of Coaching

Ontology

"Being" an effective coach
Generating and working from personal vision
Practices for self-observation and self-awareness
Compassion for the human condition
Stand-taking
Commitment to personal and organizational transformation
Qualities and skills of successful coaches

Technologies, Principles and Tools for Producing Results

Life design
Personal effectiveness practices
Principles for Self-Management
Building leadership and management skills
Project management skills

Approaches and Methodologies of Coaching

Anatomy of the coaching process
Situational coaching
Coaching for personal effectiveness
Practices for empowering a staff
Drawing and applying distinctions
Understanding people
Managing change

Program Development

Selecting a coaching approach
Designing coaching plans
Maintaining the Coaching Relationship
Completing a Coaching Plan
Creating a workshop

Interpersonal skills

Building relationships
Communicating effectively
Dealing with difficult situations
Anatomy of effective conversations
 

Developing a Coaching Environment

Establishing coaching agreements
Establishing boundaries
Monitoring progress
Handling breakdowns
Records and management of coaching work

Ongoing growth and development

Identifying resources
Designing a personal plan for growth and development